/* css/support.css — In-App-Support: Feedback-Chip + Sheet.
   Der Auslöser war bis 30.08.2026 eine grüne Bubble unten rechts. Sie hing
   dauerhaft über der Bottom-Nav bzw. dem Navigations-Player und musste per
   --support-offset laufend nachgerechnet werden. Jetzt sitzt er als Chip
   „Feedback" OBEN in der jeweiligen Kopfzeile: js/support.js hängt genau ein
   Element in den sichtbaren `[data-support-slot]` um (Landing-Header,
   Erstellen-Header, Meine-Touren, Profil, Vorschau-Karte, Navigations-Topbar).
   Findet sich kein sichtbarer Slot, greift `.support-fab--floating` und der
   Chip legt sich fix oben rechts über die Seite — so verliert keine Ansicht
   den Zugang zum Support. */

/* z-index über #nav-view-root (9000): der Auslöser wurde sonst während der
   Navigation zwar gerendert, lag aber komplett hinter dem Vollbild-Overlay —
   genau der Grund, warum er dort scheinbar fehlte. Spot-/Completed-Modal
   liegen auf 9500 und verdecken ihn weiterhin (gewollt). */
.support-fab {
  position: relative; z-index: 9200;
  display: inline-flex; align-items: center;
  height: 30px; padding: 0 13px;
  border: 1px solid rgba(253, 139, 0, .55);
  border-radius: 9999px;
  background: rgba(255, 244, 230, .92);
  color: #b45f00;
  font-family: inherit; font-size: 12px; font-weight: 700; line-height: 1;
  letter-spacing: -0.01em; white-space: nowrap;
  cursor: pointer; flex-shrink: 0;
  transition: background .16s ease, border-color .16s ease, transform .16s ease;
}
/* Sehr schmale Geraete: enger schneiden, sonst draengt der Chip die Kopfzeile
   in den Umbruch (Logo brach bei 390 px auf drei Zeilen). */
@media (max-width: 380px) {
  .support-fab { padding: 0 9px; font-size: 11px; }
}
.support-fab:hover  { background: rgba(255, 236, 212, .96); border-color: rgba(253, 139, 0, .8); }
.support-fab:active { transform: scale(.96); }
.support-fab[hidden] { display: none; }
.support-fab:focus-visible { outline: 3px solid #40c6b3; outline-offset: 3px; }

/* Ansichten ohne Kopfzeilen-Slot (Anmelden, Entdecken): fix oben rechts. */
.support-fab--floating {
  position: fixed; z-index: 9200;
  top: calc(var(--sai-top, env(safe-area-inset-top, 0px)) + 14px);
  right: 16px;
  box-shadow: 0 4px 14px rgba(27, 28, 26, .14);
}

/* Dunkler Erstellen-Header: der helle Chip säuft dort ab. */
.tf-header .support-fab {
  background: rgba(253, 139, 0, .16);
  border-color: rgba(253, 139, 0, .55);
  color: #ffb257;
}
.tf-header .support-fab:hover { background: rgba(253, 139, 0, .26); }

/* Auf Karten (Vorschau, Navigation) mit Glas-Look wie die Nachbar-Chips. */
.map-top-right .support-fab,
.topbar .support-fab {
  height: 34px;
  background: rgba(255, 250, 244, .94);
  backdrop-filter: blur(12px) saturate(140%);
  -webkit-backdrop-filter: blur(12px) saturate(140%);
  box-shadow: 0 4px 14px rgba(27, 28, 26, .10);
}

.support-fab__badge {
  position: absolute; top: -6px; right: -6px;
  min-width: 19px; height: 19px; padding: 0 5px;
  border-radius: 10px; background: #e5484d; color: #fff;
  font-size: 11px; font-weight: 700; display: grid; place-items: center;
}
.support-fab__badge[hidden] { display: none; }

.support-sheet {
  position: fixed; inset: 0; z-index: 9600;
  display: flex; align-items: flex-end;
  background: rgba(27, 28, 26, .38);
  opacity: 0; pointer-events: none; transition: opacity .18s ease;
}
.support-sheet.is-open { opacity: 1; pointer-events: auto; }

.support-sheet__panel {
  width: 100%; max-height: 88vh;
  display: flex; flex-direction: column;
  background: #faf9f5; color: #1b1c1a;
  border-radius: 22px 22px 0 0;
  padding-bottom: var(--sai-bottom, env(safe-area-inset-bottom, 0px));
  transform: translateY(14px); transition: transform .18s ease;
  box-shadow: 0 -10px 36px rgba(27, 28, 26, .18);
}
.support-sheet.is-open .support-sheet__panel { transform: none; }

.support-sheet__head {
  padding: 14px 18px 10px;
  border-bottom: 1px solid rgba(27, 28, 26, .08);
  display: flex; align-items: flex-start; gap: 12px;
}
.support-sheet__head h3 { margin: 0; font-size: 17px; font-weight: 700; }
.support-sheet__head p  { margin: 3px 0 0; font-size: 13px; color: #5b6159; }
.support-sheet__close {
  margin-left: auto; border: none; background: transparent;
  font-size: 22px; line-height: 1; color: #5b6159; cursor: pointer; padding: 2px 4px;
}

.support-log {
  flex: 1; min-height: 90px; overflow-y: auto;
  padding: 14px 18px; display: flex; flex-direction: column; gap: 9px;
}
.support-log__empty { color: #8a8f87; font-size: 13px; text-align: center; margin: auto 0; }

.support-msg {
  max-width: 84%; padding: 9px 13px; border-radius: 15px;
  font-size: 14px; line-height: 1.42;
  white-space: pre-wrap; overflow-wrap: anywhere;
}
.support-msg--user    { align-self: flex-end;   background: #006d37; color: #fff; border-bottom-right-radius: 5px; }
.support-msg--admin   { align-self: flex-start; background: rgba(27, 28, 26, .07); border-bottom-left-radius: 5px; }
.support-msg--pending { opacity: .55; }
.support-msg--failed  { outline: 1px solid #e5484d; cursor: pointer; }
.support-msg__meta    { display: block; margin-top: 3px; font-size: 11px; opacity: .75; }

.support-form { padding: 10px 16px 14px; display: flex; flex-direction: column; gap: 8px; }
.support-form input,
.support-form textarea {
  width: 100%; padding: 10px 12px; font: inherit; font-size: 14px;
  border: 1px solid rgba(27, 28, 26, .16); border-radius: 12px;
  background: #fff; color: inherit;
}
.support-form textarea { resize: none; min-height: 62px; }
.support-form__row { display: flex; align-items: center; gap: 10px; }
.support-form__send {
  margin-left: auto; padding: 10px 20px; border: none; border-radius: 999px;
  background: linear-gradient(135deg, #006d37, #40c6b3); color: #fff;
  font: inherit; font-weight: 700; cursor: pointer;
}
.support-form__send:disabled { opacity: .5; cursor: default; }

.support-meta { padding: 0 18px 12px; font-size: 12px; color: #5b6159; }
.support-meta__hint { margin: 0; line-height: 1.45; }
.support-meta__row { display: flex; align-items: center; gap: 8px; margin-top: 8px; }
.support-meta__forget {
  border: none; background: transparent; color: #8a8f87;
  font: inherit; font-size: 12px; text-decoration: underline; cursor: pointer; padding: 0;
}

.support-note { padding: 0 18px 10px; font-size: 13px; color: #e5484d; }
.support-note[hidden] { display: none; }

.support-web { padding: 20px 18px 24px; text-align: center; }
.support-web h3 { margin: 0 0 8px; font-size: 18px; }
.support-web p  { margin: 0 0 16px; font-size: 14px; line-height: 1.5; color: #5b6159; }
.support-web a {
  display: inline-block; padding: 11px 22px; border-radius: 999px;
  background: linear-gradient(135deg, #006d37, #40c6b3); color: #fff;
  font-weight: 700; text-decoration: none;
}